Orders over $100 before taxes headed to any destination within Canada will ship for free - wahoo!

All in-stock orders are shipped within 24-48 hours. If your order is not shipped immediately, don’t worry! We'll make sure you get your order within the timeframe selected at checkout, and we'll cover the tab to upgrade shipping if it's necessary.

Please note that we don't ship on Saturdays, Sundays, or national holidays. Orders placed on weekends and after 1 PM EST on weekdays will not ship until the next business day.

Orders cannot be shipped to PO Boxes.

Shipping costs do not include additional customs or import duties, which may be incurred based on the final shipping destination. Kala Collective is not able to quote customs and/or duty fees as they vary by country. Fees are calculated based on the value of the order and are collected prior to delivery based on local regulations. Kala Collective is not responsible for any additional duties or taxes that may be incurred upon entry to the USA.

Please note that we don't ship on Saturdays, Sundays, or national holidays. Orders placed on weekends and after 1 PM EST on weekdays will not ship until the next business day.

Orders cannot be shipped to PO Boxes.

It depends on where you are and what shipping method you select at checkout. Orders processed in Canada will take 2-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Yes, we ship internationally! 

International shipping costs for your order will automatically populate at checkout based on your order weight, volume, and address. However, these costs do not include additional customs or import duties, which may be incurred based on the final shipping destination. Kala Collective is not able to quote customs and/or duty fees as they vary by country. Fees are calculated based on the value of the order and are collected prior to delivery based on local regulations. Kala Collective is not responsible for any additional duties or taxes that may be incurred. 

We mainly use Canada Post for Canadian orders and use all major carriers for international orders. You’ll be asked to select a shipping method during checkout.